COVID-19 Alert

In response to the current public health emergency, the Pennsylvania Children's Health Insurance Program (CHIP) is making temporary changes to its program requirements. These changes are designed to ease access to CHIP and to keep families enrolled in CHIP for the duration of the public health emergency.

The following changes are in effect until the end of the public health emergency:

• Families must still provide verification of information presented on an application. At the end of the public health emergency, families will be required to provide verification of information presented (or attested to) on applications or renewals if requested.
• Families are still responsible for copays for services not related to COVID-19.
• Families are still responsible to pay premiums if applicable. If a family is unable to pay premiums because of a decrease or loss of income, the family must contact the managed care organization (MCO), the insurer providing your child’s coverage, immediately.
• A family can request the MCO to perform a "reassessment" because of an income change at any time.

The following program requirements are still effective:

• Families must still provide verification of information presented on an application. At the end of the public health emergency, families will be required to provide verification of information presented (or attested to) on applications or renewals if requested.
• Families are still responsible for copays for services not related to COVID-19.
• Families are still responsible to pay premiums if applicable. If a family is unable to pay premiums because of a decrease or loss of income, the family must contact the MCO immediately.
• A family can request the MCO to perform a "reassessment" because of an income change at any time.

What do these changes mean to you?

If you are receiving a request for information, you must still do your best to provide the information to the MCO as requested. You will not be disenrolled from CHIP during the public health emergency for not providing the information, but you will be required to provide it as soon as possible. You must also provide either a signed application, signed renewal, or a statement that is signed which attests that the information you are providing is true and correct to the best of your knowledge. Signatures can be electronic or handwritten. You may be asked to provide documentation of information that you self-attested to at the end of the public health emergency.

If you are receiving a request for premium, you must still pay the premium. If you cannot pay the premium on time because your income is decreased or you’ve lost employment, please contact your MCO immediately.

If you did not provide information about your child or children’s date of birth, Social Security number, or tax filing status on an application, you must contact the MCO right away and provide that information. Your application cannot be processed without that information.

If you have any questions about your responsibilities, please contact your MCO at:

Highmark
P.O. Box Caring 
Pittsburgh, PA 15230
1-800-543-7105

_{Last updated: 4/10/2020}