If your child already has coverage, you’ll need to reenroll them in the Children’s Health Insurance Program (CHIP). The process is simple — you can complete it in three easy steps.
See video disclaimer below1
Each year, you will receive a renewal reminder in the mail from DHS. You will be able to submit your renewal in several ways:
Remember to include all the documents needed for your proof of income. We've created this handy checklist to help. Click here for the Spanish version.
If you have difficulty completing your renewal or providing the required documents by the due date, contact the Statewide Customer Service Center at 1-877-395-8930 Monday – Friday 8 a.m. - 4:30 p.m; For Philadelphia: 215-560-7226
Starting April 3, 2023, you will be able to submit applications and verification documents to DHS online via COMPASS, or by mail, fax, or dropping it off in person to your local CAO.
Note: Please do not send any applications, renewals, or verification documents to Highmark Choice Company after April 3, 2023.
No matter what way you choose, the following will be needed:
You can apply:
You can apply by calling DHS at 1-866-550-4355 or CHIP at 1-800-986-5437 and selecting option 2 to complete applications and renewals via phone.
You can apply by mailing, faxing, or dropping off items in person to your local CAO.
You can find the address, phone number, and hours of operation of your local County Assistance Office by visiting www.dhs.pa.gov/ Services/Assistance/Pages/CAO-Contact.aspx or calling the Statewide Customer Service Center at 1-877-395-8930 Monday – Friday 8 a.m. - 4:30 p.m; For Philadelphia: 215-560-7226
1By accessing this video, I understand that I am leaving the Highmark website and I will be re-directed to an external website operated by a third-party platform provider. I acknowledge that the platform provider may collect personal information about me, and about the video that I view, on their platform and may use and disclose this information in accordance with its privacy policy. I agree that Highmark is not responsible for the data collection and use practices of this third party.