Member resources

As a D-SNP member, many tools and resources are available for you to use.

Find network providers

You’ll need to visit a Highmark Health Options provider to use your D-SNP benefits. Finding approved providers is easy! Use our tool to search for nearby doctors, pharmacies and more. Simply choose your location and plan to see your options.

BEGIN SEARCH

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Call Member Services

Our team is available for calls Monday - Friday, 8 a.m.-5 p.m.

Member Services: 1-833-957-0025 (TTY 711).
Para asistencia en español llame al 1-833-957-0020.

CONTACT US

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Use member forms and documents 

Your D-SNP member forms and documents are available when you need them.

GET FORMS AND DOCUMENTS

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Get health tips

Use Highmark Health Options’ videos and tools to make better health decisions. Topics include:

Making fast, healthy meals
Getting and staying active
Ways to reduce stress
Quitting smoking

LEARN ABOUT HEALTH AND WELLNESS

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Know your member rights

As a Highmark Health Options D-SNP member, you have rights and can file:

Authorized representative requests
Prior authorization requests
Appeals, grievances and complaints

REVIEW APPEALS AND GRIEVANCES

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Want to learn more?

Check your benefits documents

Call Member Services: 1-833-957-0025 (TTY 711)

Para asistencia en español llame al 1-833-957-0020

For language translation services at no cost, call 1-833-957-0020.

West Virginia Medicaid and CHIP

About Medicaid

Benefits and Services