Member resources
These tools and resources can help you use your Highmark Health Options benefits with ease.
View your Member Handbook and newsletters
If you have questions about covered services or events in your community, your Member Handbook and Here For You newsletters are within reach.
Focus on healthy habits for life
Taking steps toward improving your health now may lead to long-term changes. Here’s how to get started.
- Get help with addiction, like quitting smoking or vaping, to begin a journey to recovery.
- Learn more about telehealth doctor visits to know if an online appointment is right for you.
- Use your online Provider Directory to find nearby doctors, hospitals and more.
Communicate your way
These are some ways you can tell us about your preferred communication language and thoughts about your Medicaid benefits.
- Request benefit communications in a language or way that works best for you.
- Get a free language card to help your provider get you the right interpreter.
- Join the Member Advisory Council to share ideas and make suggestions about your coverage.
Know the best place to get care
Your symptoms can help you decide if you’ll go to your Primary Care Provider (PCP), to urgent care or to the emergency room.
Get help when you need it
Support may be just a phone call away.
- Call Member Services at1-833-957-0020 (TTY: 711), Monday–Friday, 8 a.m.–5 p.m.
- Para asistencia en español llame al1-833-957-0020.
- For language interpretation services, call 1-833-957-0020.
- If you’re having a medical emergency, call 911.
- If you're having a mental health emergency, call 988.