Contact us

Have a question or want more information about Highmark Medicare D-SNP or Medicaid and WVCHIP coverage?

Use the contact information below to get in touch.

For members

There are many ways to reach us. Simply choose what's best for you.

Highmark Health Options Member Services is available Monday–Friday, 8 a.m.–5 p.m. 

Send us a message and we’ll get back to you as soon as possible.

Highmark Health Options WV
614 Market St.
Parkersburg, WV 26101

If you’re having a medical emergency, call 911

If you’re having a mental health emergency, call 911

If you need information on covered services use your Medicaid or WVCHIP Member Handbook or.call Member Services at 1-833-957-0020 (TTY: 711), Monday–Friday, 8 a.m.–5 p.m.
To find an in-network provider, search your Provider Directory.