Have you seen a doctor or caregiver mistreat a child or adult?
Mistreatment could include actions that cause physical, mental, or financial harm. These situations are called critical incidents. They raise serious red flags about whether a Highmark Health Options member is being treated fairly and safely.
Tell us right away if you think doctor or paid caregiver is involved in a critical incident and has mistreated a Highmark Health Options member.
Here’s what to look out for:
Be Informed
Be Informed
Highmark Health Options - Delaware 800 Delaware Avenue, Wilmington, DE 19801
© 2025 Highmark Inc. All rights reserved.
Highmark Health Options is an independent licensee of the Blue Cross Blue Shield Association,
an association of independent Blue Cross Blue Shield Plans.
Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross Blue Shield Association.
Highmark Health Options Duals is offered by Highmark Blue Cross Blue Shield. Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield
offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.
Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross Blue Shield Association. Highmark Health Options Duals is offered by Highmark Blue Cross Blue Shield. Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.
Copyrighted material adapted with permission from Healthwise, Incorporated, which is a separate company.