The My Healthy Flex Card is an all-in-one solution for managing the benefits you receive.
Funds will be added to your My Healthy flex card that you can use to shop for eligible items at participating retailers or from the My Healthy Flex catalog, and to pay for utilities.
For Our Diamond Plan Members in 2026:
Depending on your eligibility, your Diamond plan includes monthly benefits to help you stay healthy.
For Our Ruby Plan Members in 2026:
Your Ruby plan also offers benefits each quarter (every three months) to help support you.
*Special supplemental benefits are for people who are chronically ill with long-term conditions like continued therapies, obesity, immunodeficiency, functional challenges, and behavioral health. You also need to be at risk of going to the hospital and need extra help from care management. There are other conditions that may qualify you for benefits. Highmark will help determine if you qualify for these benefits and may ask you for more information. Not all members will qualify.
In 2025, Diamond plan members will receive a monthly total allowance of $263 and Ruby members will receive a total of $82 per month.
Any unused funds will carry over each month but will expire at the end of the plan year.
Things to Know:
To view a list of eligible items and to find participating stores in your area, visit MyHealthyFlex.com or use the myTotal Benefits app on your smart phone.
The myTotal Benefits app also has a bar code scanner you can use with your smart phone camera to check if items are approved for purchase with your My Healthy Flex card.
Once in store, use your My Healthy Flex card to pay for eligible items at checkout. Selecting "credit" on the credit card terminal is recommended so that you will not be required to enter a personal identification number (PIN). You can setup or change your PIN at MyHealthyFlex.com or on the myTotal Benefits app.
If your purchase exceeds your My Healthy Flex card balance you can use an alternate form of payment. You should use your My Healthy Flex card first, and then inform the cashier of the alternate payment to complete the transaction.
You will receive a printed catalog separately from Highmark Wholecare. There are two easy ways you can order items from the My Health Flex Catalog: by phone or online.
Utilities are the basic services your home needs, like water, electric, gas to heat your home, and cell phone.
There are three easy ways to make payments using your My Healthy Flex card:
If your benefit does not cover the full amount, contact your service provider to submit an alternate payment option. If you have issues, or if your service provider does not accept the card, call us at 1-833-623-2619 (TTY 711)
Visit the app store on your smart phone to download the myTotal Benefits app.
Healthy Flex Card Member Services is available to help
1-833-623-2619 (TTY 711), Monday - Friday: 8 a.m. - 8 p.m.
Health benefits or health benefit administration may be provided by or through Highmark Wholecare, an independent licensee of the Blue Cross Blue Shield Association (“Highmark Wholecare”). Highmark Wholecare offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.
Medicare Ombudsman Website
Best Available Evidence
Y0037_25_8895_C
Last Updated: October 1, 2025