Medication Benefits
Your medication benefits cover prescriptions, over-the-counter items and more. Here’s a guide to help you learn about how Highmark Wholecare Dual Eligible Special Needs Program (D-SNP) medication benefits work.
Formularies
The prescription drugs your D-SNP covers are shown in a formulary, also called a Drug List. Your formulary shows which Medicare Part D prescription drugs are covered under your Medicare Part D benefits. It also stays updated with any drug restrictions.
Medication Therapy Management Program
Our Medication Therapy Management (MTM) Program is a no cost program that helps our members get the most out of their medication. If you choose to join the MTM program, a pharmacist or other health professional will review all your medications, then talk with you about:
- What you’re taking
- How much your drugs cost
- Over-the-counter medications
- Any problems or questions you have
You’ll also get a written summary with next steps if needed.
Quality Assurance
Quality Assurance and Related Policies: Keeping Your Medicine Safe
We want you to be safe when you take your medicine. That's why we have quality assurance programs and policies to check your prescriptions. Here's what our quality assurance includes:
- Pharmacy Rules: The pharmacies in our network must follow the rules related to screening your medicines.
- Checks When You Get Your Medicine: When you get a prescription filled, the pharmacist checks to make sure it's safe for you. They look for things like:
- If you are taking two medicines that do the same thing.
- If the medicine is not right for someone your age or gender.
- If you are taking too much or not enough medicine.
- If the medicine could cause problems with other medicines you take.
- If you are taking the right dose of medicine for the right amount of time.
- If you are allergic to the medicine.
- If the medicine is being used the wrong way.
- Looking Back at Your Prescriptions: We also look at all the prescriptions filled to see if there are any patterns of problems. This helps us find ways to make things safer for everyone.
Prescription Drugs
Your D-SNP prescription drug benefits includes both Medicare Part D and Medicaid prescription drug coverage. When you doctor writes a prescription, your drug coverage offers:
- Local pharmacy networks
- A robust drug list
- Mail-order service
- More
Remember to show your membership card each time you visit your pharmacy.
Part B Step Therapy and Prior Authorization
Highmark Wholecare follows rules about your prescription drugs, especially ones given in a doctor's office. Sometimes you might need to try a preferred medicine first before we cover a nonpreferred one. This is called step therapy. We may also need you to get approval ("prior authorization") before we cover certain medicines.
2026 Part B Step Therapy Drug List
2026 Part B Prior Authorization Criteria
Gateway Health Plan, Inc. d/b/a Highmark Wholecare is an independent licensee of the Blue Cross Blue Shield Association. Highmark Wholecare offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.
Medicare Ombudsman Website
Best Available Evidence
Y0037_1359_M_2027
Last Updated: October 1, 2026
