At Highmark Wholecare we want to provide as many options as possible to make meeting with your doctor possible. This is why we are happy to provide our members with transportation services, making getting to your doctor easier than ever.
2025 Transportation Benefits
Diamond members will receive 76 one-way trips. 24 of those 76 trips can be used for transportation for non-medical needs. Trips are limited to a 60 mile radius for medical trips and limited to 30 miles for non medical trips. Extra mileage can be granted with prior approval for medical trips only.
2024 Transportation Benefits
Diamond members will receive 100 one-way trips per year for BOTH medical and non-emergency medical trips, within a 60 mile radius with the ability to travel further upon approval.
2025 Transportation Benefits
Ruby members will receive 30 one-way trips to plan approved health related locations within a 60 mile radius with the ability to travel further upon approval.
2024 Transportation Benefits
Ruby members will receive 30 trips per year for non-emergency medical trips, within a 60 mile radius with the ability to travel further upon approval.
To book your transportation services you can call the number below. Please note, you need to call at least 72 hours in advance: 1-877-797-0339 (TTY 711).
Health benefits or health benefit administration may be provided by or through Highmark Wholecare, an independent licensee of the Blue Cross Blue Shield Association (“Highmark Wholecare”). Highmark Wholecare offers HMO plans with a Medicare Contract. Enrollment in these plans depends on contract renewal.
Medicare Ombudsman Website
Best Available Evidence
Y0037_1359_M_2025
Last Updated: Oct 1, 2024
