Thursday, October 14, 2021
PITTSBURGH (Oct. 14, 2021) — Highmark announced today that its Medicare Advantage plans in West Virginia have achieved a 4.5 quality rating from the Centers for Medicare and Medicaid Services (CMS).
Medicare Advantage Plans are evaluated on a scale of one to five. In arriving at the overall annual quality rating, CMS takes into account how well health plans score in five different categories including (1) keeping members healthy and up-to-date on preventive care measures, (2) managing chronic health conditions, (3) member responsiveness (4) handling problems and complaints, and (5) customer service.
In West Virginia, Highmark’s Medicare Advantage PPO plans were scored by CMS and scored a 4.5 out of a possible 5 stars.
"Our scores in the CMS Star evaluations continue to show that Highmark is committed to improving our plans year after year and to providing the highest value to our Medicare Advantage members," said Alexis Miller, Market President, Federal Markets at Highmark.
Unlike traditional Medicare, Medicare Advantage plans limit the amount of out-of-pocket contribution a beneficiary is required to make. In addition to covering the same hospital and medical services as Medicare Parts A & B, Highmark Medicare Advantage plans include benefits for preventive care, hearing aids, vision and dental care, and popular fitness memberships.
For its 2022 Medicare Advantage plans, Highmark has added more for Medicare-eligible consumers – more options, more affordable premiums including $0 premium plans, and more benefits for most of its products - including expanded dental and vision coverage. Highmark has also added innovative Living Health solutions including diabetes management tools and new supplemental benefits to many plans.
Highmark was also recently ranked number two in the nation for Medicare Advantage Overall Customer Satisfaction by J.D. Power. J.D. Power – a global leader in consumer insights, advisory services and data and analytics – annually ranks Medicare Advantage plans to help consumers make more informed choices.
The annual election period for seniors to choose Medicare Advantage coverage for next year runs from Oct. 15 through Dec. 7.
Consumers can learn more about the CMS Star ratings at the Centers for Medicare and Medicaid Services (CMS) website.
Detailed descriptions of all Highmark Medicare Advantage plans, including network and pricing, are available at Shop.Highmark.com/Medicare.
This information is not a complete description of benefits. Call the phone number on the back of your member ID card (TTY users may call 711) for more information.
Every year, Medicare evaluates plans based on a 5-star rating system.
Highmark Choice Company, Highmark Senior Health Company, and Highmark Senior Solutions Company are Medicare Advantage plans with a Medicare contract. HM Health Insurance Company is a PDP plan with a Medicare contract. Enrollment in Highmark Choice Company, Highmark Senior Health Company, Highmark Senior Solutions Company, and HM Health Insurance Company depends on contract renewal. Highmark Blue Shield, Highmark Choice Company, Highmark Senior Health Company, Highmark Senior Solutions Company, and HM Health Insurance Company are independent licensees of the Blue Cross and Blue Shield Association.
ABOUT HIGHMARK INC.
One of America's leading health insurance organizations and an independent licensee of the Blue Cross Blue Shield Association, Highmark Inc. (the Health Plan) and its affiliated health plans (collectively, the Health Plans) work passionately to deliver high-quality, accessible, understandable, and affordable experiences, outcomes, and solutions to customers. As the fourth-largest overall Blue Cross Blue Shield-affiliated organization, Highmark Inc. and its Blue-branded affiliates proudly cover the insurance needs of more than 6 million members in Pennsylvania, Delaware, New York, and West Virginia. Its diversified businesses serve group customer and individual needs across the United States through dental insurance and other related businesses. For more information, visit www.highmark.com.
Highmark is a registered mark of Highmark Inc. © 2021 Highmark Inc., All Rights Reserved.
Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Highmark Blue Cross Blue Shield of Western New York serves eight counties in Western New York and Highmark Blue Shield of Northeastern New York serves 13 counties in Northeastern New York. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
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