Joy Matoney is Chief of Staff to the President of Highmark Inc. and is responsible for business and operational strategy realization for the Health Plan and its Diversified Businesses.
She previously served as Director of Market Strategy for Senior and Government Markets for Highmark Inc., where she was responsible for leading transformational market growth initiatives.
She joined Highmark in 2009 as Director of Health Plan Operations where she led a large, shared services team accountable for operational planning, analytics, compliance and communications.
Prior to joining Highmark, she served the first half of her 20+ year career in IT and Management Consulting specializing in Human Capital and Strategic Change for top firms including BearingPoint Inc. and Accenture.
She earned a Bachelor of Science degree in Biomedical Engineering from Northwestern University.
She is a 2019 Highmark Living Proof Team Award Recipient recognized for her work in helping to retain Highmark’s Medicare Advantage members and far exceed retention goals during a time of unprecedented network disruption.
Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Highmark Western and Northeastern New York Inc., serves eight counties in Western New York under the trade name Highmark Blue Cross Blue Shield of Western New York and serves 13 counties in Northeastern New York under the trade name Highmark Blue Shield of Northeastern New York. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration.
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