Please complete the Integrity Contact Form below if you need assistance with an ethical or compliance concern. Please complete only the required fields to remain anonymous.
Alternatively, you may use the confidential Post Office Box listed below or call the Enterprise Risk and Governance Division's Helpline at 1-800-985-1056 for anonymous reporting. If you choose to make an anonymous report, you should provide enough information about the situation to allow us to properly investigate it. All matters will be handled with the appropriate level of confidentiality. However, if a matter necessitates the involvement of law enforcement, information may be shared as required by law.
This form will be forwarded to our Enterprise Risk and Governance Division for review and investigation. You will receive a response to your complaint unless you chose to remain anonymous.
Note: To ensure your privacy, all information will be sent via a secure connection.
Our mailing address is:
Enterprise Risk and Governance Division
P.O. Box 22492
Pittsburgh, PA 15222
Highmark Blue Cross Blue Shield serves the 29 counties of western Pennsylvania and 13 counties of northeastern Pennsylvania. Highmark Blue Shield serves the 21 counties of central Pennsylvania and also provides services in conjunction with a separate health plan in southeastern Pennsylvania. Highmark Blue Cross Blue Shield West Virginia serves the state of West Virginia plus Washington County. Highmark Blue Cross Blue Shield Delaware serves the state of Delaware. Highmark Western and Northeastern New York Inc., serves eight counties in Western New York under the trade name Highmark Blue Cross Blue Shield of Western New York and serves 13 counties in Northeastern New York under the trade name Highmark Blue Shield of Northeastern New York. Each of these companies is an independent licensee of the Blue Cross Blue Shield Association. Blue Cross, Blue Shield and the Blue Cross and Blue Shield symbols are registered marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration.
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